The full operating system behind a Telegram-first business.
Constructon combines a Telegram-native operator interface, workspace-level CRM logic, Smart Shield moderation, and mini app expansion paths into one coherent product architecture.
Telegram-first command center
Native operator keyboards, admin commands, multilingual workspace UX, and inbox management built around real Telegram behavior.
- Native admin keyboard with workspace-aware language rendering
- Ticket reply and close actions directly from Telegram cards
- Workspace switching for owners, admins, and operators
- Client and operator flows separated without cluttering the chat
Sales and CRM automation
Tickets, routing, operator assignment, entry-source attribution, and lifecycle tracking designed for small service businesses.
- Deep links with tags for campaign and source tracking
- Workspace-scoped tickets with operator and client history
- Knowledge-driven reply suggestions and translation hooks
- Plan-aware controls for growth, capacity, and monetization
Community and moderation layer
Smart Shield protects public groups while preserving a clean onboarding path for real prospects and customers.
- Interactive captcha onboarding for new group members
- Rules acceptance logging with moderation audit trails
- Link deletion and profanity filtering for risky members
- Workspace analytics for moderation events and group linkage
Mini app and expansion roadmap
The web and mini app layers extend the bot into richer product discovery, booking, payments, analytics, and white-label rollout.
- Mini app experiences for booking, catalog, and client self-service
- Future-ready architecture for Telegram Stars and payment gateways
- AI lead scoring, group lead catching, and FAQ automation roadmap
- White-label growth model for agencies and multi-brand operators
Match the feature surface to the right rollout stage.
Start with the operator bot and workspace controls, then add moderation, richer attribution, and mini app layers as your audience and team expand.